Ordered from this company a little over a month ago.Got my HIDs about 12 days after ordering.
Installed them, and for 3 weeks they looked great... until a bulb burned out. Called the company to have the bulb replaced under the 1 year warranty plan. Was told I would get an email with instructions.
Waited 2 days for the email and called them again. Their phone service was down for maintenance. Tried back 2 days later and the service rep said he'd resubmit the email request. Finally 5 days later I get emailed with instructions on how to submit my warranty claim.
Turns out you have to break the bulb and submit a picture in order to have them send out a fresh bulb. Problem is, you need to send it to a link provided in the email... only, there was no link provided in any of the emails they sent. And even if I were to hypothetically send out the pictures of my broken bulb to the proper link, it still takes an additional 2 days to process the request, and another 12-14 days for them to ship out another bulb.
It's not worth the hassle!!! I paid $90 to learn a hard lesson.
If you gotta buy something like HIDs for your car, just buy from a local outlet.Mush better to deal with people standing in front of you.
Review about: Hid Kit.